At Kestrel Software LLC, the privacy of your personal information is extremely important to us. This Privacy Statement explains what information we collect when you use our website, what we do with your information, in which cases we may disclose, share, or transfer your information, and how we protect your information. By continuing to use our website, you consent to the terms and conditions set forth in this Privacy Statement.
When you use our website and/or register online by completing a sign-up form, FlexScanMD will automatically collect and maintain information, about you (which may include personal information) or information about your business. The information we usually require for purposes of registering you or your business as a new customer is your company name, your first and last name, email address, and phone number.
In order to tailor our services to your specific business needs, once you create your account, you have the option of entering additional information. In the event the additional information you provide belongs to a third party (e.g. customer, client, patient, employee, agent, etc.), please be advised that there are specific laws and regulations related to data privacy and protected health information that you need to comply with and/or abide by, and that you are responsible for complying with all the duties and obligations contained therein. As for us, please note that we will take all reasonable steps to zealously protect the information that you enter into our system. Please read Section 6 of this Privacy Statement for further information about data security.
We may collect other online information when you visit our website, even if you are not using our services or you have not provided this information directly to us. We may collect different types of information in a variety of ways, including:
When you use or provide us with any personal information to retain our services, we imply that you consent to the collection, use, processing, and/or storage of such information by FlexScanMD, its affiliates, partners, contractors, and permitted agents as described herein and that such consent is consistent with applicable laws and regulations. If we ask for your personal information for a secondary purpose, such as marketing and advertising, surveys and promotions, and service quality, among others, we may either ask you directly for your express consent or provide you with an opportunity to refuse to the use of your personal information for said secondary purpose.
You can opt out of receiving marketing, advertising, surveys or promotion-related emails or direct mail from FlexScanMD by following the instructions included in each communication or by emailing us at [email protected] by writing the word “unsubscribe” on the subject line of the email. Regardless of your opt-out preferences, we reserve the right to send you emails or other communications for legal, contractual, or administrative purposes.
By using this website, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence AND you have given us your consent and/or permission to allow any of your minor dependents to use this website.
The information you provide to us is primarily used to provide our services to you and to fulfill your requests. However, we may combine your information with other information that we have about you, that is publicly available and/or that we have obtained from authorized third parties. Additionally, we may use your information for the following secondary purposes:
Generally, FlexScanMD will not disclose personal information to any third party (i.e., individuals or entities outside of FlexScanMD) unless you request or otherwise consent to such sharing, disclosure, or transfer; or such sharing, disclosure, or transfer are required or permitted by applicable laws or treaties in which the United States is a signatory. However, we may share, disclose, or transfer your personal information even without your consent in the following cases:
Generally, third-party service providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us, which includes website hosting partners, integration partners, and other third parties who assist us in operating our website, conducting our business, or serving our users. We may also release information when its release is appropriate to comply with the law, enforce our website policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, data analysis, statistical, or other secondary purposes. The personally identifiable information collected for purposes of processing payment may include, but is not limited to, the amount of the transaction, your name, credit/debit card number, and expiration date, checking account number, and billing address.
We will only transfer your personal information to trusted and reliable third parties who provide sufficient guarantees in regards to the physical, technical, administrative, and procedural security measures governing the use, processing, and/or storage of your personal information, and who can demonstrate a commitment to compliance with those measures.
Where third parties are processing personal information on our behalf, they will be required to agree, by contractual means or any other applicable method, to process the personal information in accordance with the applicable laws, rules, regulations, and best practices. Said contract will stipulate, among other things, that the third party and its representative shall act only based on our instructions, on this privacy statement, and/or as permitted by law.
To protect your personal information, we take reasonable physical, administrative, technological, and procedural measures and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, and destroyed. When you register online to become FlexScanMD’s customer or access your account information, we use secure servers to protect your personal information, which are intended to encrypt the personal information that is transferred between you and our website. We use firewalls to help prevent outside parties from accessing our database server through the Internet, and physical access to the database server is restricted to authorized individuals, with whom we also have entered into confidentiality agreements.
The personal information you have provided us for the above mentioned purposes, will be encrypted using secure socket layer technology (SSL) and implement additional generally accepted industry standards.
Although FlexScanMD takes reasonable steps to safeguard and to prevent unauthorized access to your personal information, it cannot be responsible for the acts of external parties who gain unauthorized access and FlexScanMD makes no warranty, express, implied, or otherwise, that we will always be able to prevent unauthorized access to your personal information.
Health Insurance Portability and Accountability Act (“HIPAA”) As a provider of services and technology to the healthcare industry, FlexScanMD has implemented programs to address the privacy and security requirements of HIPAA.
You are entitled to exercise the rights of access, rectification, deletion, and objection regarding the use and process of your personal information which are explained as follows:
Access:You have an absolute right to have access to your personal data held by FlexScanMD, as well as to know and understand the contents of this Privacy Statement that governs the use and processing of your personal information.
Rectification:You have an absolute right to have your personal information rectified and/or updated when such personal information is inaccurate, outdated, or incomplete.
Deletion:You have the right to withdraw your consent and have your personal information deleted. Please note that FlexScanMD may only retain or keep your personal information for the exclusive and specific purpose for which the personal information was obtained. In the following situations, FlexScanMD will not be obliged to delete your personal information:
Objection: You have the right to object to the use, processing, and/or storage of your personal information for any of the abovementioned secondary purposes. If the objection is related to said secondary purposes, FlexScanMD may no longer use, process, and/or treat your personal information for such purposes.
Please contact the Data Protection Officer of FlexScanMD, at [email protected] to exercise any of your rights as listed in this section, or if you have any questions about how your personal information is processed.
We will retain your personal identifiable information only and for as long as necessary to fulfill the purposes listed above or which have otherwise been notified to you. Often, this is necessary to comply with our legal requirements and/or obligations under a contract. Once your personal identifiable information is no longer necessary and we are under no legal obligation to retain it, we will delete it promptly in the due course of our regular data maintenance programs.
Please note that we have no way of distinguishing the age of individuals who access our website, therefore, if a child has provided us with personal information, the parent or guardian should contact us to remove the information and opt-out of any communication sent for primary or secondary purposes.
Our privacy statement is subject to change. We will inform you of these changes by posting the privacy statement on this website and revising the date listed below. By continuing to use our website after the posting, you consent to the modified privacy statement.
If you have any questions or suggestions regarding our Privacy Statement, please contact us at [email protected]